Just Add Ice Cream Terms & Conditions
While we have made every effort to ensure all descriptions, images and specifications of the contents of each Just Add Ice Cream item are as accurate as possible, occasionally some items may vary. We reserve the right to replace an item where required with an item of equal or higher quality and value.
All prices are displayed in GBP.
Delivery is to UK mainland addresses only unless otherwise agreed.
Privacy Policy
Our website does not capture or store personal information other than that provided at the time of ordering. This data is used solely for the purpose of processing your transaction and is recorded in accordance with the Data Protection Act 1988 and General Data Protection Regulation (GDPR). Details will not be disclosed to any other third parties unless required by law.
Refunds
We want you to be completely satisfied with your Just Add Ice Cream order. Should you wish to return an order, notification of the reason for return must be made by email to hello@justaddicecream.co.uk within 7 days of receipt of your order. All goods must be returned in their original condition and packaging with your full name, address including postcode and telephone number together with the reason for return. Refunds will be made within 30 days at the discretion of Just Add Ice Cream. The delivery cost of returns is the responsibility of the customer and will only be reimbursed by Just Add Ice Cream in the event of faulty or incorrectly supplied goods. For your protection, please ensure all returned items are sent using recorded delivery. If a gift box is returned due to an incomplete delivery address, restocking charges may be deducted from any refund total.
Cancellations
You may cancel your order 48 hours prior to your chosen delivery date and prior to your item entering the dispatch process. Cancellation requests should be emailed to hello@justaddicecream.co.uk.
Website Copyright
All website code, images and content contained in this website are protected by copyright Just Add Ice Cream 2012 All rights reserved.
All images copyright © Just Add Ice Cream. Images may not be copied, redistributed, reproduced or published in any form or by any means without prior written permission from Just Add Ice Cream. No part of this website can be downloaded, copied, reproduced or republished in any form without written permission from Just Add Ice Cream.
All trademarks and trade names are the property of their respective companies and are acknowledged.
External Website Links
We do not accept responsibility for the content of inbound or outbound external websites and shall not be held responsible or liable for any loss or damages relating to these websites nor do we endorse their content.
These Terms & Conditions do not affect your statutory rights and may change at any time without notice.
Any Questions?
If you have any questions, please email hello@justaddicecream.co.uk and we will be happy to help you. We aim to respond to all emails within 24 hours.